Support

We reply within 48 hours.

For anything about the Finewild app — membership, sign-in, account, or feedback — email parisbrugemons@gmail.com.

Membership & billing

• Manage or cancel your subscription. Subscriptions are billed by Apple. Open Settings → your name → Subscriptions on your iPhone, or visit apps.apple.com/account/subscriptions. Cancelling stops the next renewal; your membership stays active until the period ends.
• Free trial. New members get one free week. Cancel before it ends and you won't be charged.
• Restore purchases. Already a member on a new device? Open the membership screen in the app and tap Restore purchases.
• Refunds. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Orders, shipping & returns

Finewild is a discovery app: when you buy, the purchase happens on the brand's own website with the brand's own checkout. For anything about an order — payment, shipping, returns, exchanges — please contact the brand you bought from directly. We never process payments and cannot see or modify orders.

Account

• Sign-in issues. Finewild uses Sign in with Apple or Google. If sign-in fails, check that you're online and try again; if it persists, email us.
• Delete your account. Email parisbrugemons@gmail.com from the address on your account and we'll delete your account and data within 30 days. (See our Privacy Policy.)

Something else?

Found a bug, a broken link, or a brand we should know about? We genuinely want to hear it: parisbrugemons@gmail.com